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FoNS Weekly News - 24th August 2016

24 August 2016

New Project report on FoNS Website

EIDDER: Early Intervention Dual Diagnosis Engagement and Recovery

During this 18 month project, the team worked with staff, service users and their carers/friends/families and revisited existing knowledge sources to develop an understanding of what supports better engagement and enhances the chances of a service user accepting specialist treatment options. Ultimately this has led to the team being able to describe and implement a range of treatment interventions. The range of options enabled the team to tailor care to the particular needs of the individual and to fully involve the service user.

 

This PowerPoint presentation explores the team's journey from starting with a fairly fixed idea of their aim to the final outcomes and their future plans.

 

This project was supported by the Patients First Programme

 

Patients First Programme

Have a look at these innovative and imaginative ways of exploring the patient’s experience of care. Approaches like these are very much a feature of the Patients First Programme. If you can see an area of practice that is not working as well as you would like, or have an idea for an innovation in practice, please visit our website and contact us to talk about your ideas. Closing date 7th September.

 

Collaboration with patients and service users

In these projects, service users do not simply ‘receive’ improved care, they are part of the process to improve patient care.

 

Observations of practice

Outcomes from a pilot project on workplace culture observations: getting evaluation and outcomes on the agenda by Jan Dewing, Sue Moore, Ella Wilder, Rachel Lohrey, Julia Hoogesteger, Zena Sale and Chris Winstanley

This very accessible paper describes and explores many hours of observation reports on what was seen, heard smelt and felt. The findings are contradictory, periods of noise and quiet, space and clutter, activity and stillness but led the team to think more deeply about the care environment and about how care was given and received.

 

Patient stories

Actively seeking out patients’ stories can provide great insight. In these examples, traditionally hard to reach groups are enabled to become actively involved.

 

Emotional touchpoints

A powerful tool to help practitioners enable their patients (and colleagues too) to be able to better express how they felt about their experiences of care.

 

Emotional touchpoints are one of the approaches suggested in this paper to explore patient stories, based on Jo’s considerable experience of working with teams to improve patient care.

 

Events

Effective Non-Medical Prescribing in End of Life Care, Friday 15th September 2016, London

This conference focuses on the important issue of Nurse/Non Medical Prescribing in End of Life Care. It is widely recognised that pain and symptom control at the end of life is not always optimal, the development of non medical/nurse prescribing has a key role in improving pain and symptom control for patients at the end of life. A 20% discount is available to all Friends and Associates of FoNS by quoting ref: hcuk20fons when booking.

 

Visit the website for more information and for bookings.

 

 

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FoNS Weekly News - 17th August 2016

17 August 2016

FoNS Blog

This week, Jo Odell talks about getting inspiration from the Rio Olympics. Read more…

 

The Patients First Programme

The Patients First Programme is open to teams from all areas of health and social care. In previous alerts we have focussed on specialist nurses, palliative and end-of-life care, social and nursing home care and today is the turn of mental health nursing. FoNS would like to encourage teams in mental health nursing to consider applying for the programme, with its unique combination of workshop learning, workplace visits and personalised support and a bursary to enable the project to happen.

 

In previous years, we have supported a number of teams, and we include links below so you can see the sorts of things that other teams have done:

Here are some current projects:

 

Events

Enhancing Practice 2016 

The International Practice Development Conference is being held in the UK this year (31st August - 2nd September 2016, Edinburgh). Registrations are open. There is an exciting programme of speakers, presentations and events, plus dialogue and conversation spaces. Please register and spread the word. 

 

Measuring, Understanding and Acting on Patient Experience Insight, 29th November 2016, London

This conference will focus on measuring, understanding and acting on patient experience insight, and demonstrating responsiveness to that insight to improve care. 

 

Jo Odell, Practice Development Facilitator for the Patients First Programme will be speaking at this event on:

  • using experience as a change methodology
  • integrating staff experience and patient experience into practice
  • case studies of health and social care teams involved in the Patients First programme 

 

Visit our website for this and other events.

 

 

 

 

 

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FoNS Weekly News - 10th August 2016

10 August 2016

FoNS Blog 

The week, Theresa Shaw talks about 'maintaining motivation' Read more...  

 

Creativity and the Patients First Programme 

For some the idea of creativity around a work-based setting is exciting and motivating, but for others it’s a little frightening, off-putting and goes against what they’re used to. We believe that creativity is important - creativity in the sense of trying new things and creativity in the sense of arts-based methodologies. In a recent article in the Nursing Standard (20th July 2016) Theresa Shaw, FoNS CEO said ‘It’s a willingness to do things differently. Given the chance, everyone can make a difference and be better. Don’t think your project isn’t worthy – take the opportunity.’ Jo Odell, the Patients First Programme, Lead Facilitator echoed this: ‘The Patients First Programme helps you find out more about yourself, and then be able to work with your strengths. You see the world through different eyes, through your patients’ and colleagues’ eyes and this can help to give you confidence and courage to challenge the norm. On the workshop days we encourage you to work with creative arts and group discussion with other team members to enable you to use both your thinking and creative sides, which can generate new insights and direction to your projects.’ 

 

We’re supporting a range of teams at the moment who are looking at ‘novel’ ways to put patients first: 

 

International Community of Practice for End of Life Care Launch Symposium, Friday 7th October, Canterbury, UK 

An international symposium outlining practice development initiatives in palliative and end of life care from a range of national and international speakers to celebrate the launch of The England Centre for Practice Development’s International Community of Practice for End of Life Care. 

Speakers include Chris Johns, Kim Manley, Devakirubai Jebaseelan and Daniel Marsden. Visit the website for more information. 

 

Enhancing Practice 2016 

The International Practice Development Conference is being held in the UK this year (31st August - 2nd September 2016, Edinburgh). Registrations are open. There is an exciting programme of speakers, presentations and events, plus dialogue and conversation spaces. Please register and spread the word. 

 

 

 

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FoNS Weekly News - 3rd August 2016

03 August 2016

The Sue Pembrey Award

Don’t delay

Please think about nominating yourself or another for the Sue Pembrey Award (closing date 5th August). Nominations are invited to recognise an exemplary nurse leader (such as a ward manager/sister/charge nurse, community team leader or care home manager) who leads care delivery and is an excellent role model, demonstrating a commitment to enabling care (wherever it takes place) that is person-centred, high quality and safe; delivered by a team who feel supported and valued. Visit the FoNS website for more information and the nomination form. Closing date 5th August

 

FoNS Blog

This week Jo Odell talks about the power of patient stories and how to use them in creative ways. Read more …

 

Nurse Clinics 2016, Wednesday 9th November 2016, London

Nurse Clinics 2016 will provide specialist nurses with a valuable opportunity to hear national updates and best practice for those working in advanced practice, and setting up and running nurse led clinics and services in primary and secondary care across a number of specialities. 

 

One of the speakers this year is Theresa Shaw, FoNS CEO, who will be speaking about creating the culture for nurse led services:                            

  • Developing the role of nurse led services across health and social care
  • Understanding workplace culture and the impact it has on developing services and practice
  • Identifying how leadership and skilled facilitation can enable the implementation of nurse led services and care delivery

A 10% discount is available to all Friends and Associates of FoNS by quoting ref: hcuk10fons when booking. Visit the website for booking information.

 

Patients First Programme

Are you interested in setting up or developing a nurse led clinic or service but feel you need more support? The Patients First Programme has supported nurses and their teams to set up and develop services across a range of settings as you can see from the list below:

Not only will the programme support you to work through the ‘nuts and bolts’ of the process, but it will also help you to develop creative approaches, and even creative solutions in terms of answering your patients’/service users’ needs; many  previous project teams have found that the ideas/plans they start with are not what they finish up with.

 

Whatever your ideas, as long as you want to put your patients first, please get in touch with Jo Odell ([email protected] 0207 307 2857) to discuss them and visit our website for more information.

 

Enhancing Practice 2016

The International Practice Development Conference is being held in the UK this year (31st August - 2nd September 2016, Edinburgh). Registrations are open. There is an exciting programme of speakers, presentations and events, plus plenty of dialogue and conversation spaces. Please register and spread the word.

 

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FoNS Weekly News 27th July 2016

27 July 2016

FoNS Blog

Celebrating the role of the ward sister in contemporary practice by Theresa Shaw, FoNS CEO: Why are ward managers, sisters, charge nurses, community team leaders and care home managers so pivotal in care? Read more …

 

The Sue Pembrey Award

Please think about nominating yourself or another for the Sue Pembrey Award (closing date 5th August). Nominations are invited to recognise an exemplary nurse leader (such as a ward manager/sister/charge nurse, community team leader or care home manager) who leads care delivery and is an excellent role model, demonstrating a commitment to enabling care (wherever it takes place) that is person-centred, high quality and safe; delivered by a team who feel supported and valued. Visit the FoNS website for more information and the nomination form.

 

Patients First Programme

Who can resist a quiz?

Answer the following questions and count up how many ‘yes’ answers you have and how many times you answer ‘no’.

  • Are you working in health or social care?
  • Do you want to make care as good as it can be?
  • Are you very busy?

We’re guessing that you answered ‘yes’ to all of these, and maybe you are thinking you’re too busy to apply and participate in a programme like Patients First? There is the old saying, if you want anything done, ask a busy person! We wouldn’t advocate this, but it is true that all the participants on Patients First are busy, and it is a challenge to find the time, but the programme is worth it! It’s worth it in terms of improved patient/resident/service user care and in terms of personal and professional development.

 

The Patients First Programme offers a unique combination of features:

  • 6 Workshops in London: at these workshops, you will meet the other teams (we know that meeting other teams ‘in the same boat’ is an important learning experience) and have the opportunity to learn about practice development theory, person-centredness, how to evaluate, how to facilitate and lots of tools and techniques to help you get your innovation into practice
  • Workplace visits: These are every 4-6 weeks. Jo comes to you, no matter where you are, and will support you in any way you need – co-facilitation, a sounding board for ideas, a help with planning, advice and suggestions
  • Access to a bursary: this pays for travel and accommodation, back-fill for staff, refreshments and also is an important validation of what you’re trying to achieve

Visit the website to find out more. Then call (020 7307 2857) or email [email protected] to discuss your ideas and then apply! 

 

IPDJ Focus

Don’t fix – facilitate: the role of reflection in successful change processes by Ann Scott 
The author of this paper was a Patients First Programme Participant. The merger of two trusts meant the merger and relocation of wards, involving a new physical layout and two sets of staff with a new strategic direction. In this paper, she reflects on her learning and emphasises the importance of team and staff involvement and the need to devolve responsibility.

 

Enhancing Practice 2016

The International Practice Development Conference is being held in the UK this year (31st August - 2nd September 2016, Edinburgh). Registrations are open. There is an exciting programme of speakers, presentations and events, plus loads of dialogue and conversation spaces. Please register and spread the word.

Read More